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  • Accommodation / Guest Rooms
  • Accommodation of Children
  • Cuisine
  • Bath
  • Access / Parking
  • Facilities
  • Others

Accommodation / Guest Rooms

Could you tell me the check-in / check-out times?
Is it possible to extend the check-out time?
What are the room types and capacity?
Are there non-smoking rooms?
Is there a safe / security box in the guest room?
Is there a bathtub in the guest room?
What facilities are in guest rooms?
How big is the refrigerator in the guest rooms?
Is it okay to bring juice or alcohol bought from the convenience or other outside stores?
What kinds of amenities are offered in guest rooms?
May I bring my pet to stay overnight?
Are the guest rooms supplied with towels and hair dryer?

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Accommodation of Children

Can you tell me the sizes of Yukata (Japanese bathrobes)?
How about the fees for children?
I want to stay with my baby, but I wonder if you offer service to warm baby food.
Is there any hot water provisions to make milk / baby formula?
Are there Yukatas (Japanese bathrobes) for kids?

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Cuisine

What are the business hours for the Buffet Restaurant?
I’d like to know more about the dinner and breakfast buffet.
I have food allergies so I’d like to know the ingredients for meals.
Is it possible to take away uneaten leftovers from dinner and breakfast meals?
Could you tell me about any meals prepared especially for children?
At dinner time are there any all-you-can-drink plans being offered?

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Bath

Could you tell me about the hot springs and the hot spring quality type?
What are the hot spring bath area times of operation, and how about the changing of men and women’s hot spring sides?
In total, how many hot spring baths are there?
When using the hot springs, are towels or anything else necessary to bring?
In the case that there are dirty or stained towels, is it possible to exchange them?
Do you offer one-day hot spring bathing (i.e. for people who do not stay overnight)?
Is it possible to reserve private bathing times?

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Access / Parking

When taking the highway route, what is the closest IC?
When using the ETC holiday discount price, how much does the total cost of highway fees come to?
After getting off the highway, what is the route to the hotel?
Is there a fee for using the hotel parking lot? Is it free?
I want to go by automobile, so could you tell me how the roads are?
Does your hotel run a free shuttle bus?
Is there any shuttle bus service to / from the nearest station?

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Facilities

Is the entire hotel non-smoking?
I’d like to know about the conditions of barrier-free access, including any wheelchair related information.
Could you tell me about the business hours of the facilities in the hotel?
Are there places to enjoy leisurely in the hotel?
Do you have any karaoke offered?
Is there a pool on the grounds?
Is it possible to do laundry with, for example, coin laundry facilities?
Does the hotel have any aesthetic and/or massage salons?
Could you please tell me about the massage corner’s business hours and prices?
Are there any vending machines on the hotel grounds?
Do any rooms have play things available for children?
I’m wondering if there are any exhibits, entertainment or other points of interest to enjoy.

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Others

How about coupons or using any other offerings from a third-party?
We would like to send our luggage ahead of time …
Is it possible to leave our luggage in care of the hotel?
Can I use my credit card for payment?
We would like to use the hotel for a special celebration – do you offer any provisions for such events?
Could I request cake or flower arrangements to the hotel?
We will stay for a 60th birthday. Do you offer anything special?
How is the cellphone connection within the hotel?
Is there any convenience stores nearby?
Is there any bank or ATM services near the hotel?
Could you tell me information about sightseeing for the Yunokawa Hot Spring areas?
I would like to make an inquiry directly to the hotel.

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